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The NGH Promise
Reliability
When we visit, we'll make sure it's at a time to suit you and our customer service team will phone to tell you when our engineers will arrive. Completing the work on time and ensuring you're satisfied will always be our priority.
Safety
Every one of our engineers is CORGI-registered and fully qualified to install all types of boilers, including the very latest condensing systems.
Security
We'll call you before your engineers arrive and tell you their names. For added security, we can even arrange for a password to be used alongside our standard ID badge.
Service
All our people are trained to the highest standards of customer service and you can depend on them to clearly explain the work that's being carried out, why it's necessary and what the cost will be.
Price
All our parts and labour quotes are guaranteed before your work begins, so you can be sure there'll be no hidden or extra costs.
Efficiency
We care about your local community and guarantee to install environment-friendly, fuel-efficient systems. We'll even take away your old system and dispose of it safely.
Flexible Payment Options
You can choose from a variety of payment methods, all designed to suit your circumstances. This includes 0% interest free credit, buy now / pay later and easy payment options, see our 'Afford' section for more information on flexible ways to pay
Aftercare
Our exclusive 'Comfort' five-year warranty means your boiler, radiators, controls and pipework are all covered. All we ask is that your system is kept in good order and undergoes an annual service inspection to comply with the manufacturer's guarantee. Fortunately, we can offer you an extra year free on our four-year service package.
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